We accept returns on items within 14 days that are unused and in perfect condition with their undamaged original packaging. Please Contact Us to start the returns process.
Orders that are cancelled before dispatch are refunded subject to a 5% administration fee
Refunds are processed in 5 working days. Shipping fees will be deducted from the total refund amount.
We do not accept returns on earrings, this is for hygiene reasons. We want to be able to provide 100% sterile and ready-to-wear items, once a pair of earrings has left us, we can no longer guarantee this.
Items that are custom made or made to order cannot be returned. This includes all of our Natural Care products and certain Dwelling products.